Our Policies
Everything you need to know about shopping with Construction Hub
Return Policy
- • 30-day return window for most items
- • Items must be unused and in original packaging
- • Free return shipping on defective items
- • Refunds processed within 5-7 business days
- • Some items may have vendor-specific return policies
Shipping Policy
- • Free shipping on orders over $50
- • Standard shipping: 5-7 business days
- • Express shipping: 2-3 business days
- • International shipping available
- • Tracking provided for all orders
Payment Policy
- • Secure payment processing
- • All major credit cards accepted
- • PayPal and digital wallets supported
- • Payment required before order processing
- • Encrypted transactions for your security
Product Policy
- • All products verified by our team
- • Accurate descriptions guaranteed
- • Quality assurance checks
- • Vendor ratings and reviews
- • Buyer protection on all purchases
Additional Information
Cancellation Policy
Orders can be cancelled within 24 hours of placement if they haven't been shipped. Once shipped, standard return policies apply.
Warranty Information
Warranty coverage varies by product and vendor. Check individual product pages for specific warranty details.
Dispute Resolution
If you have an issue with your order, contact the vendor first. If unresolved, our support team will mediate to ensure a fair outcome.
Price Match Guarantee
We'll match any lower price from authorized retailers. Contact us within 7 days of purchase with proof of the lower price.